Privacy policy

3-Day Return Policy

At FA TRADERS, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return within 3 days of receiving your order.

To be eligible for a return:

  • The item must be returned within 3 days of the delivery date.
  • The item must be unused, unworn, and in its original condition with all tags and original packaging intact.
  • A valid proof of purchase (order number or receipt) is required.

Non-Returnable Items

The following items are not eligible for return:

  • Products that have been used, damaged, or altered by the customer.
  • Clearance, sale, or promotional items (unless they arrive damaged or defective).
  • Gift cards or other non-returnable items where applicable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery with your order number and clear photos of the item. We will review your request and arrange a replacement or refund if approved.

Refunds

Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within a reasonable processing time, depending on your payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item sent by FA TRADERS.

Contact Us

For return or refund requests, please contact us at:

Email: ik7631398@gmail.com

Please include your order number and the reason for your return when contacting us.